FAQs

Our residential cleaning prices are $49 per hour per cleaner, including supplies, with a minimum booking of 3 hours. For office or commercial services, the rate is $49-59 per hour per cleaner, also with a 3-hour minimum. Recurring service customers enjoy discounts from 2.5% to 10%, depending on frequency (daily, weekly/bi-weekly, or monthly). We're available 7 days a week, 8 am to 8 pm, and our detailed phone or text questionnaire ensures accurate pricing based on your specific needs, allowing us to provide excellent service without physically assessing your home.
The time it takes to clean your home depends on various factors such as its size, condition, and specific cleaning requirements. We can provide you with an estimated time frame after assessing your property.
Simply contact us through call, text, email, or our online form. We will guide you through a detailed questionnaire to understand your specific needs and provide an accurate estimate.
We come fully prepared with all required cleaning materials, using top-quality products and advanced vacuums for a flawless result. If you have specific preferences, just let us know, and we'll strive to meet your requests, prioritizing your satisfaction.
It's not mandatory, but you're welcome to be present if you prefer. Many clients provide access and instructions, allowing us to complete the cleaning efficiently.
Certainly! We are proudly pet-friendly. Our team is accustomed to furry companions and values their well-being. During the setup process, our Client Care Representative will ask for any special instructions or preferences for your pets while we work in your home. Additionally, we prioritize your pets' safety by using only eco-friendly cleaning products, ensuring a clean and healthy environment for both you and your beloved animals.
For your convenience, we accept Interac e-transfer, credit card, and bank payment. Please be aware that taxes will be applied to the hourly rate, ensuring transparency in our pricing.