FAQs

Residential cleaning starts at $49 per hour per cleaner, with all supplies and equipment included and a 3-hour minimum booking. Office and commercial cleaning ranges from $49–$59 per hour per cleaner. Recurring customers save between 2.5% and 10% depending on frequency - daily, weekly, bi-weekly, or monthly. We provide accurate estimates over phone or text using a short questionnaire, so there's no need for an in-home assessment. Book your first cleaning today and receive $20 off. 

Cleaning time depends on the size of your home, its current condition, and the type of service you choose - a basic clean of a small condo takes less time than a deep clean of a large family home. When you contact us, we'll ask a few quick questions about your bedrooms, bathrooms, and cleaning priorities, then give you an estimated time frame along with your free quote. Whatever the timeline, our team works efficiently without ever cutting corners.

Getting started takes just minutes. Reach out by call, text, email, or our online estimate form - whichever is easiest for you. We'll guide you through a short questionnaire about your home and cleaning needs, then send you an accurate, no-obligation estimate. Once you approve, simply pick a date and time that fits your schedule. We're available 7 days a week, so booking around your busy life is easy. Don't forget: first-time customers receive $20 off.

No need to supply anything - we arrive fully equipped with professional-grade, eco-friendly cleaning products and advanced vacuums, all included in your hourly rate. Our plant-based, non-toxic supplies deliver a spotless result while keeping your home safe for children and pets. If you have specific product preferences or sensitivities, just let us know when booking and we'll gladly accommodate your requests. Your satisfaction and your family's health always come first.

It's entirely your choice. You're welcome to be home during the cleaning, but it's not required - many of our clients simply provide access instructions and return to a fresh, spotless home. Our trained, background-checked team treats every home with respect and care, so you can go about your day with complete peace of mind. Just share any entry details or special instructions when you book, and we'll handle the rest.

Absolutely - we're proudly pet-friendly! Our team is comfortable working around furry companions and always puts their wellbeing first. During booking, our Client Care Representative will ask about any special instructions or preferences for your pets while we clean. Because we use only eco-friendly, non-toxic products, your home stays safe and healthy for every member of the family - including the four-legged ones. A clean home and happy pets can absolutely go together.

Paying is simple and flexible. We accept Interac e-transfer, credit card, and bank payment - whichever works best for you. Payment is completed after your cleaning, and you'll always receive a receipt for your records. Please note that applicable taxes are added to the hourly rate, keeping our pricing fully transparent with no hidden fees or surprise charges. Questions about billing? Just call or text us anytime - we're available 7 days a week.